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Learn the most effective ways to measure the impact of your knowledge and learning projects.
How do you measure the knowledge in someone’s head?
Most people who work in know how or knowledge management have grappled endlessly with this issue. After a decade working in knowledge and learning, our Helene Russell has yet to find a simple solution, but she is getting closer to a practical answer!
This afternoon workshop is all about how to measure whether your knowledge or know how projects and activities are working for your organisation: learn how to demonstrate the value of activities to your Executive Board; how to encourage participation by showing the value to all employees and how to avoid gaming and unanticipated results.
When: Thursday 19 September 2019
Where: TLT LLP, London
Suitable for anyone who works in a knowledge intensive organisation, but particularly suitable for those working in law firms and other professional services firms.
Presented and facilitated by Helene Russell, author-contributor to Measuring the ROI of KM, and sole author of the Knowledge Management Handbook and Practical Projects in Legal KM.
Previous attendees say:
Practical and useful – 7/7
For more information or to book your place, please click here.