• 19 February, 2019

Mention the words ‘strategy’ or ‘planning’ to many business leaders and managers and their eyes tend to glaze over. Many I speak to profess their organisation or firm has ‘done it’ but on closer inspection, in reality, they have not,…

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Why don’t lawyers do what you ask them to do? (first published on Legal Futures)

  • 4 October, 2018

In an article first published on Legal Futures, Simon McCrum explores why lawyers do not do what the firm needs them to do and recommends action to take to ensure that the policies and procedures put in place are followed.…

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New Zealand legal services and lawyers — what might happen? (first published in LawTalk)

  • 25 April, 2018

LawTalk, the journal of the New Zealand Law Society, asked five innovative New Zealanders working in the legal services industry – including our own Simon Tupman – about the changes needed today and what they think could happen over the…

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The perfect legal business? (first published on Legal Futures)

  • 14 March, 2018

Simon McCrum offers his top ten tips on running and growing the perfect legal business in an article that was first published on Legal Futures. Some people think it is easy to run – and to grow – a law…

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Leadership in law firms

  • 11 September, 2017

LawTalk speaks with law firm development specialist Simon Tupman about leadership in law firms

Within the context of a law firm, what is leadership and how is it relevant?  The last decade has seen dramatic changes in the way law…

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Pricing and the ‘Dunning-Kruger Effect’

  • 1 September, 2017

When working with partners to assist them on a specific pricing proposal, all too often the conversation goes something like this; “So what levels of resourcing will be required for this and how long do you think it’ll take?” “Well,…

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Strategies for profitability in law firms

  • 5 May, 2017

The past two years have been good for most law firms in the United Kingdom and New Zealand with both profitability and cash flow improving. While there are significant issues, especially around staff retention and attraction, and also succession planning,…

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Putting people before profit – how law firms can navigate the new world order

  • 2 March, 2017

When I qualified as a solicitor in 1984, lawyers were mostly concerned with advising clients and ensuring they billed for their time. Profitability was a given. But not anymore. The world has changed. The global financial crisis, technology, commoditisation and…

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