Where’s the legal services pricing puck heading?

Where’s the legal services pricing puck heading? is a compelling interview with Richard Burcher, the leading authority on pricing legal services and contributor to the Dialogue on Remaking Law Firms. Thank you for joining the Dialogue on Remaking Law Firms …

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Workshop – Knowledge reviews in the flow at Arup: lessons on the journey so far – 20 & 27 November 2019

A practical lunchtime workshop. Learn how knowledge reviews *during* projects work at Arup Global Rail, with guest speaker Andrew Trickett, Business Knowledge Manager at Arup Global Rail. When: 20 November 2019 & 27 November 2019 Where: Bristol & Birmingham Andrew…

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WORKSHOP: 19 & 20 NOVEMBER 2019, STRATEGIC PRICING MASTERCLASS, GRAY’S INN, LONDON

Pricing is a key area for law firms and an area that can have a huge impact on profitability. Otterburn Legal Consulting is holding a strategic pricing masterclass which will cover a number of pricing areas. The key speaker with…

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Billable Hours Targets & Bonuses: A Greater Misalignment of Interests is Difficult to Conceive

Validatum has written and lectured extensively on previous occasions about law firms misaligned meritocracy structures and the capacity for that misalignment to encourage pricing behaviour that is sub-optimal for both the client and the firm. So, kudos to someone...

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Partner retreats – valuable for any partnership…

Partner retreats or conferences are a great management tool – an ideal vehicle for making tricky decisions, for building cohesion and for bringing on the next generation.  It is easy to see the retreat as end in itself and,...

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Berners Marketing is shortlisted for cultivating talent among Keele University graduates

Berners Marketing has shortlisted for the ‘Cultivating Talent’ category in Keele University’s Breaking the Mould Awards 2019. This award recognises employers across all sectors who have provided outstanding employment opportunities for Keele University graduates, stimulating and stretching new employees...

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It’s personal – the human side of law firm marketing (first published in the Solicitor’s Journal)

Talk of AI and digital marketing may be on everyone’s lips, but attention to clients and staff will make a big difference in the effectiveness of a firm’s marketing and business development. “I just cannot get the partners to agree,”…

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Tomorrow’s KM: Innovation, best practice and the future of knowledge management

Interested in the intersection between knowledge, learning, innovation and creativity and its place in your business’s success? Ark’s latest multi-author book, with a contribution from our Helene Russell, is now available. Innovation is arguably an integral part of the...

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Helene’s popular Foundations of Knowledge and Learning course comes to Scotland for the first time

If you are looking to understand the fundamentals of knowledge and learning, whether a PSL, Head of Knowledge or an interested Partner or Associate, this afternoon workshop will give you the grounding you need. When: Tuesday 24 September 2019 Where:

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A bit too Britney Spears and Brit Pop?

How did a conversation about knowledge and learning lead to Helene Russell humming Britney Spears all evening? In the 1990s, when knowledge management was relatively new as a discrete discipline, many people thought new technologies and warehouse-databases of knowledge were…

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