Recent Publications

Andrew Otterburn

Profitability and Law Firm Management
The Law Society
ISBN 978 1 85328 598 1

From Recession to Upturn - Financial management and strategy for law firms
The Law Society
ISBN 978-1-85328-794-7

Fiona Westwood

Achieving Best Practice – Shaping Professionals for Success
McGraw-Hill 2001
ISBN-0 07-709749-1

Accelerated Best Practice – Implementing Success in Professional Firms Palgrave Macmillan 2004
ISBN-1 4039-3334-0

Updated edition Troubador Press 2008 ISBN 978 1 84876 0332

Vicky Ling

The Carter Survival Handbook

Quay Books
ISBN-10 1-85642-367-0

Contributor to 'Cordery on Solicitors'
LexisNexis Butterworths
ISBN 13: 9780406998699

Dr Heather Stewart

Practice Excellence, CD ROM, the Law Society

Excellent Client Service – Strategies for Success
The Law Society, 2003
ISBN-1 85328-777-6