Quality systems and Lexcel accreditation
The development of effective working methods has become an ever more important ingredient in business success in recent years. Lexcel is the Law Society's practice management standard which is designed to help firms enhance the quality of their systems. It is awarded to solicitors who meet high management and customer care standards. Lexcel accredited practices undergo independent assessment every year to ensure they continue to meet the required standards of excellence in key areas such as client care, case management and risk management.
Lexcel accreditation typically brings:
We have been closely involved with the development of Lexcel from the outset, as Vicky Ling carried out pilot audits and wrote the first assessors’ guide. She was also a member of the advisory committee supervising three subsequent revisions to the standard (now in its fourth version). Vicky Ling and Andrew Otterburn both have experience in providing consultancy advice and practical assistance to firms seeking Lexcel accreditation.
Our assistance includes:
Although Lexcel accreditation is only available in England, Wales and Northern Ireland, we are able to assist firms in Scotland and Ireland to also implement similar procedures and quality systems as the benefits to the firm are just as significant.
Business benefits of using our services to achieve Lexcel include:
Contact:
Vicky Ling: +44 (0)208 466 6677, vicky@vling.demon.co.uk or
Andrew Otterburn: +44 (0)1484 682928, andrew.otterburn@otterburn.co.uk