PERFORMANCE MANAGEMENT

 

Managing the performance of professionals will also be key as business structures evolve and develop. Managing performance is not easy as nature of their work involves an ability to adapt their services to the needs of particular clients. It is essential therefore to balance the imposition of formal processes with allowing people to retain their independence of action. Our Performance Management service comprises three stages:

The first stage identifies how much formality you require to ensure that your professionals are developed to their and your business’s full potential.

Stage two looks at your culture to find out how open your people are to their own and other people’s development.

The final stage introduces job descriptions, appraisal processes and career and succession paths tailored to meet the shape and structure of your organisation and its culture.

s mutual training and support is an inherent element of how professionals work together, we have also developed a way of ensuring ‘team-working’ is fully understood and a process of allowing people to achieve high learning and trust in their everyday dealings with each other and their clients.

Business benefits of our Performance Management services include:

People clearer about their roles, the extent of their responsibility and the scope of their development routes, with resulting improvement in staff attraction and retention,

Increased learning and sharing culture with improved Knowledge Management processes and consistency of work practices, and

Better sharing of information and recognition of individual strengths resulting in client projects delivering increased quality of service and value for money.

Contact:

Fiona Westwood: +44 (0)1333 360777, faw@westwood-associates.com
Heather Stewart: +44 (0)1943 601321, heather.stewart@otterburn.co.uk