Member Profiles

Vicky Ling, a founder member of the Civil Justice Council chaired by the Master of the Rolls, Sir Anthony Clarke, advises firms on quality standard compliance, in particular the LSC Quality Mark and Lexcel. She assists firms in meeting LSC contract requirements and making legal aid profitable. She is co-author (with Simon Pugh) of "Making Legal Aid Work", published by Legal Action Group in 2009.




Andrew Otterburn has advised around 250 firms on their management and profitability.  He is a facilitator at partner retreats and advises on Lexcel.  Author of "Profitability and Law Firm Management" (Law Society 2007), his new book, "From Recession to Upturn - financial management and strategy for law firms" was published by the Law Society in July 2009.  He is a member of the Executive Committee of the Law Management Section and a core MBA faculty member and module leader for the Nottingham Law School MBA in Legal Practice.




Margaret Peasegood is an expert in professional practice management and presentation skills, having provided consulting, facilitation, training and coaching services since 1994 to a wide variety of prominent firms in the service professions. She was managing partner of a law firm for 15 years.  Margaret is Secretary General of Torus International Consultants, a European network of lawyers, accountants, management consultants and tax advisers.





Heather Stewart advises firms on strategy, strategic marketing, and planning services to deliver both profitability and to meet client needs. She provides management skills training for leaders in firms and has given in-house training to many firms on compliance with the new Solicitors’ Code of Conduct 2007. Her book, “Excellent Client Service” is published by the Law Society.



Fiona Westwood provides both consultancy and coaching to a wide range of professional firms. She is a member of the Law Society of Scotland’s Standards Working Party. The updated version of her book, “Accelerated Best Practice” was published in 2008.  Her specialities are strategic development and leadership coaching. Her main focus in both is helping her clients achieve strategic change.






Simon Young chairs the Law Society’s Rules & Ethics Committee. He is an authority on LLPs and the 2nd edition of his book, “Limited Liability Partnership Handbook” was published in the Autumn of 2007. He advises firms on LLP conversion, and is involved with a wide range of regulatory and compliance issues, including especially Money Laundering, and the rule changes needed to implement Legal Disciplinary Partnerships and Alternative Business Structures.