‘KM like a boss’ – a series of workshops in Scotland

For the first time, Helene has taken her most popular workshops out of London and up to Scotland. Choose from four separate workshops or book all to create a week-long intensive course. Learn the fundamentals, the complex topic of...

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Covering broccoli with cheese sauce – why do lawyers need to be bribed or threatened to embrace CRM?

After legal expertise, client relationships are surely a lawyers most valuable asset – and yet managing that information is often given scant attention. A report from Legal IT Insider on the latest developments in the CRM provision for law firms…

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Knowledge management strategies – five top tips (first published on Knowledge for Lawyers)

Helene Russell reveals her five top tips for those starting to write their knowledge management strategy. I recently ran my popular knowledge management strategy workshop and have developed these five top tips for those who could not make it. To…

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Curiosity (first published on Knowledge for Lawyers)

It killed the cat. It went to Mars. How can it help you learn and improve your knowledge-sharing conversations? It encourages you to learn, helps you have enjoyable conversations and generally makes life interesting. Having recently read an article about…

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Helene Russell’s book club: the next book-crates are in the post!

After a fascinating discussion on the merits of Critical Knowledge Management by Dorothy Leonard, the next mystery knowledge and learning book is now in the post to Helene’s book club members. Helene Russell’s online book club connects those interested in…

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KM: The Strategy – get it written and into practice

Do you need to get your knowledge management strategy written, but you are struggling to find the time? This workshop will help. Get an afternoon workshop considering which might be the best approach for your firm, with plenty of...

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Evidence-based practice (first published on Knowledge for Lawyers)

Why do some law firms seem happy to leave money on the table? Why is there not a greater emphasis on evidence-based knowledge management practice in the legal sector? Hélène Russell explores this issue and suggests some ways you...

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LMS Financial Benchmarking Report published

Last year we saw solid real-terms growth for firms polled in the Law Society’s Law Management Section (LMS) Financial Benchmarking Survey 2019, which showed a median rise in income of 4.2% for participating firms. If you would like to read…

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PEOPLE FIRST, DIGITAL SECOND!

PEOPLE FIRST, DIGITAL SECOND! That was my key message to 250 delegates at Lawfest in Auckland last week. It was terrific to see so much interest in the impact of technology on the delivery of legal services and to hear…

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Workshop: 28 March 2019, Improving Knowledge Sharing Culture, TLT LLP, London

We all know how knowledge sharing can benefit law firm profitability, but without the right culture to support that sharing, your learning and knowledge management efforts will struggle. Changing culture can be complex, so come along to a practical...

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